Everything from the Sept 17 order call and the Highline eBill confirmations, in one place.
Outside drop / trench. They trench the line to the house and set a small box. You don’t have to be home (you said you’d be there).
Inside install — internet goes live. They install the equipment inside and your service is up and running.
You paid both up-front charges on Sep 17 — confirmed by two Highline eBill receipts.
Your first monthly bill starts after the Oct 1 install. Monthly service is the 2 Gig plan (about $109/mo) plus the dedicated-IP add-on (~$8/mo); the mesh units were part of the one-time pre-install charge already paid. Confirm the exact recurring amount and next due date in your eBill at highlinefast.com — if you log in and read it to me, I’ll lock the exact numbers in here.
Source: your Sep 17 order call + Highline eBill payment confirmations (info@highlinefast.com) and receipts from Frances Kotterman.